Privacy Policy

1. Introduction

PM Mastery Solutions, LLC ("we", "our", "us") operates pmmastery.app ("the Platform"). This Privacy Policy explains how we collect, use, protect, and share information about you when you use our Platform.

By using the Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name and email address (required for registration)
• Payment Information: Processed securely by Stripe (we do not store credit card details)
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Study Progress: Questions attempted, scores, quiz results, study time
• Usage Data: Pages visited, features used, time spent on Platform
• Technical Data: IP address, browser type, device information
• Cookies: Session cookies for authentication and functionality

3. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Create and manage your account
• Process payments and send receipts
• Track your study progress and generate analytics
• Send important notifications (password resets, payment confirmations)
• Improve our Platform and develop new features
• Respond to your support requests
• Prevent fraud and abuse

4. Information Sharing

We may share your information only in these limited circumstances:

4.1 Service Providers

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Email Service: Sending transactional emails (Google Workspace)
• Hosting Provider: Infrastructure and data storage

These providers are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request.

4.3 Business Transfers

If PM Mastery is acquired or merged, user information may be transferred to the new entity.

5. Data Security

We implement security measures to protect your information:

• Encryption: HTTPS/TLS for all data transmission
• Password Security: Passwords are hashed using industry-standard algorithms
• Secure Hosting: Data stored on secure, monitored servers
• Access Controls: Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Data Portability: Export your study progress data
• Opt-Out: Unsubscribe from marketing emails (transactional emails required)

To exercise these rights, contact us at support@pmmastery.app

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and Platform functionality
• Performance Cookies: Understand how you use the Platform to improve it

You can disable cookies in your browser settings, but this may limit Platform functionality.

8. Data Retention

We retain your information:

• Account Data: As long as your account is active
• Payment Records: 7 years (tax and legal requirements)
• Study Progress: As long as your account is active

After account deletion, we may retain anonymized data for analytics and legal compliance.

9. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect information from children under 18.

If you believe a child has provided us with personal information, contact us immediately at support@pmmastery.app

10. Third-Party Links

Our Platform may contain links to third-party websites (e.g., PMI.org for official resources).

We are not responsible for the privacy practices of these sites. Please review their privacy policies.

11. International Users

Our Platform is operated in the United States. If you access the Platform from outside the US, your information will be transferred to and processed in the United States.

By using the Platform, you consent to this transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated via email or prominent notice on the Platform.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

PM Mastery Solutions, LLC
Email: support@pmmastery.app
Website: pmmastery.app